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3. Why Should I Bother?

  • Legal Requirements

    As a result of the 2004 revisions to the Disability Discrimination Act it will be unlawful for service providers to fail to make reasonable adjustments to the physical features of service premises. If companies fail to make these adjustments then they will be liable to complaints from disabled people which could then result in prosecution. Groups such as the BDOC (The British Council of Disabled People) support and campaign for the rights of disabled people and will seek to ensure that service providers comply with the DDA.

  • The Business Case

    Companies should ensure that they are proactive with regards to the new legislation. This is to ensure that they do not break any laws. However, there is also a business case for making adjustments to the way that services are provided. There are over 8.5 million disabled people in Great Britain with a collective spending power of over £40bn per year. With such spending power service providers can not afford to ignore the needs of disabled people within the community.


 Downloads
 DDA Code of Practice 1995 (676 kb)

 Case Studies
 Antonine Hotel, Falkirk
 Church of Scotland, Kelty
 Coatbridge College (classroom)
 Coatbridge College (corridor access)
 Cosmopolitan Dean Park Hotel, Renfrew
 David Lloyd Club, Glasgow
 Hargreaves Garages, Morecambe
 Hillfield Mansions, London NW3
 Lothian and Borders Police, Edinburgh
 Lothian and Borders Police, Penicuik
 Michael Cohen Pharmacy, Falkirk
 Northcroft Medical Centre, Paisley
 Northern Constabulary, Inverness
 Park Row Apartments, Leeds
 Parkgrove and Eastcraigs Medical Centre, Edinburgh
 Popinjay Hotel, Rosebank
 Pro Lane Bowl, East Kilbride
 Pulse Fitness, Hamilton
 Rutherglen Shopping Centre, Glasgow
 Scott, McNab & Davenhill, Lanark
 Scottish Enterprise, Kilmarnock
 St Johns Church, Dumfries
 The Annexe, Glasgow
 The Blood Transfusion Service, Edinburgh
 The Pensions Trust, Edinburgh
 The Royal College of Surgeons, Glasgow
 William Wilson, Glasgow

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