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... DDA Information ...
2. What Are Reasonable Adjustments?
The Code of Practice explains as follows the changes that constitute reasonable adjustments. It says (para 4.5) that a service provider may have to:- change a practice, policy or procedure which makes it impossible or unreasonably difficult for disabled people to make use of services
- provide a reasonable alternative method of making services available to disabled people where a physical feature makes it impossible or unreasonably difficult for disabled people to make use of them
- provide an auxiliary aid or service if it would enable (or make it easier for) disabled people to make use of services.
The Code of Practice further notes that these duties are general, i.e. owed to disabled people at large, anticipatory, evolving and should take account of developments in technology. The duty is continuing and cannot be considered once and then forgotten.
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